Most people want to go to lunch during their shift, preferably before they are set to go home.
Especially as there is a moratorium on working the shift straight through and clocking out with no lunch.
The corporation wants you to have a break.
What happens if it is lunch time 1100 and you have one lunch to give?
You either let the person out first or you go to lunch first.
And then switch.
What happens if it is lunch time 1100 and you have one lunch to give, and a case that is due to start at 1300?
You give the lunch at 1100 and take your own after or vice versa.
And it is now 1215 or 1230 and you go to set up your 1300 case.
What happens if it is lunch time 1100 and you have one lunch to give, and a case that is due to start at 1300.
And your MD shows up an hour early, ready to cut at 1200.
And the desk says that absolute we can start as soon as we can.
You’ve given your lunch and now your case is at 1200, not 1300.
With cases still to follow.
But you were supposed to give yourself lunch after or before you gave the other lunch.
Ideally, the desk would ask if you in fact took lunch, because there was a lunch to give, and a case to start.
Ideally, the desk would practice closed loop communication and ensure that you got lunch as well.
Sometimes that does not happen.
How mad are you allowed to be?
Dispatches from the Evening Shift 