I have not said this before.
But is bears repeating.
Yes, you, even the ones in the back.
When the desk gives you a surgical time.
IT IS OUR BEST GUESS!
No, we are not trying to make you late for your plane.
(I’m tired of that excuse, please find another)
Or your romantic dinner with your wife.
(Slightly better, especially if we know your wife)
Or miss homework with the kids.
But still, we are not working against your schedule.
It is your partners and your compatriots who are doing that.
When I call you to tell you’ve been delayed from your surgical time.
It is often due to circumstances beyond our control.
Especially in the evenings.
YOUR SURGICAL TIME IS OUR BEST GUESS!!!
So please stop calling me every 15 minutes to see if the time has changed.
I will call you when I have a better guess.